Vanaya.ai Privacy Policy

1. Introduction

Vanaya.ai respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and secure your personal data, compliant with:

• Indonesia’s Law No. 27 of 2022 on Personal Data Protection (UU PDP)
• General Data Protection Regulation (GDPR)
• APEC Cross-Border Privacy Principles

By using Vanaya.ai services, you agree to this Privacy Policy.

2. Personal Data We Collect

We collect and process:

• Identification Data: Name, email, phone number
• Payment Data: Credit/debit card details, billing information
• Usage Data: User activities, preferences
• Technical Data: IP address, device type, browser, geographic location
• Coaching Session Data: Facial microexpression analytics, voice recordings for speech-to-text analytics

3. Use of Whitelabel Third-Party Platforms

Vanaya.ai uses third-party platforms to enhance analytics features through a whitelabel scheme, meaning these platforms are integrated seamlessly, displaying only Vanaya.ai branding during user interactions.

Specifically, we utilize:

• Face Analytics (powered by Morphcast) – analyzing microexpressions
• Speech-to-Text Analytics (powered by Kata.ai) – analyzing speech content

Please note: Even though you interact with a Vanaya-branded interface, your data (such as facial expressions and audio recordings) is still processed and securely stored by these third-party services, following their security standards and policies.

We strongly encourage you to review their privacy policies for full transparency:

• Morphcast Privacy Policy
• Kata.ai Privacy Policy

4. Sharing Responsibility with Third Parties

Vanaya.ai retains responsibility for protecting your data as long as it remains within our systems. When transferred to Morphcast or Kata.ai (our third-party whitelabel partners), these parties assume data protection responsibilities based on their own security practices and privacy policies. Vanaya.ai has contractual agreements to ensure they adhere to internationally recognized standards of data protection and privacy.

5. Purpose of Data Processing

Your data is used to:

• Deliver and improve Vanaya.ai services
• Manage subscriptions and payments
• Communicate important updates, notices, and promotional offers
• Generate and provide coaching analytics insights based on microexpression and speech data

6. Data Retention

Vanaya.ai retains your data for the duration of your subscription, and for a maximum of six (6) months after subscription termination, unless an earlier deletion is requested by the user.

Data retained by third parties follows their respective retention policies outlined clearly in their privacy documents (linked above).

7. Legal Basis for Processing

Your personal data is processed based on:

• Explicit consent from you
• Contractual obligations to deliver subscribed services
• Legal obligations
• Our legitimate interests (improving service and security)

8. Your Rights

Under UU PDP and GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Withdraw consent anytime
• Request deletion of your data
• Object to specific data processing activities
• Request portability of your data

You may exercise these rights by contacting us at: privacy@vanaya.ai

9. Data Security

Vanaya.ai applies stringent technical and organizational measures to secure your data from unauthorized access, alteration, disclosure, or loss.

10. Data Breach Notification

If a data breach occurs, Vanaya.ai will inform you within 72 hours after becoming aware, provide details on the breach, our mitigation steps, and recommended user actions.

11. International Data Transfer

Your data may be transferred internationally under adequate data protection measures as defined by UU PDP, GDPR, and APEC privacy standards.

12. Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and deliver personalized content. You may manage cookie preferences via your browser settings.

13. Consent Management

You can manage your consent, especially for third-party data processing, via your privacy settings panel available in your account dashboard.

14. Privacy Policy Changes

We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications.

15. Contact Information

For questions or concerns about your personal data, please contact our Data Protection Officer (DPO):

Data Protection Officer (DPO)
Vanaya.ai
Email: privacy@vanaya.ai
Address: [Insert Office Address]